SEF Communications

Member since 13 November 2020

Merc-JagMember26 January 2021 08:48:42

Hi

Does anyone know if the SEF offices are working - have tried phoning several times without pick up.

Just wanted to change Portuguese address before applying for NHR but proving difficult.

What is the best way to do this from the UK without using lawyers.

Regards

slugsurmamates Serial expat

Member since 10 February 2019

slugsurmamatesSerial expat26 January 2021 08:58:02

253

Last year I tried MONTHS in an attempt to get a pick up from either number.
Must have attempted 50 times.聽 They don't answer them.
Worse still, at first when I emailed, I received an answer/advice to call the numbers!
On pointing out the numbers are never answered (by email), I then received some direction.
SEF are well aware that nobody answers.

I live reasonably close to SEF office in Albufeira and THINK it is closed , but not 100%.

Maybe if there are any local offices with a local number, that may be an option?

Elmar Derkitsch New member

Member since 28 December 2020

Elmar DerkitschNew member26 January 2021 09:05:16

hej
they are working - but overloaded - and due to confinement also very low personal attendance
you also can聽 send / contact them per mail
or check with the embassy
best regards,

Merc-Jag Member

Member since 13 November 2020

Merc-JagMember26 January 2021 10:23:11

Thanks

Tried the Embassy but they did not even Know what SEF was and did not offer any help what so ever.

Will persist.

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert26 January 2021 10:53:04

4723

Try any of these emails... While there is this pandemic, all public services are teleworking, and only attend in person by appointment ...

颁贰狈罢搁翱鈥�

础尝骋础搁痴贰鈥�

惭础顿贰滨搁础鈥嬧赌�

LISBOA VALE DO TEJO E ALENTEJO

础脟翱搁贰厂

NORTE

Kaileighjr Member

Member since 14 November 2020

KaileighjrMember26 January 2021 12:27:55

Hey,
I think you must schedule an appointment online first. It's difficult to reach them any other way because of the pandemic.
Best,
Kai

Merc-Jag Member

Member since 13 November 2020

Merc-JagMember26 January 2021 12:34:56

Thanks

Will persist with online communication as not in Portugal currently so appointment would be difficult unless I can arrange via a 3rd party.

Regards

Kaileighjr Member

Member since 14 November 2020

KaileighjrMember26 January 2021 12:45:37

Yes 3rd might be the way, I had to have my boyfriend call because I am not there yet. Or your Portuguese embassy or consulate might be the best bet. When my boyfriend did finally make contact they informed him that since I wasn't actually there yet it would be best for me just to work with my embassy as much as possible due to Sef being bogged down.

I hope you find a way.

Esther Mariam New member

Member since 31 October 2020

Esther MariamNew member26 January 2021 16:45:32

Hello, is you are calling from France,聽 phone will not work. You should phone from Portugal.

Good luck

Merc-Jag Member

Member since 13 November 2020

Merc-JagMember27 January 2021 13:26:08

#10

Hi Esther

It is possible to call from France - they just do not answer.

Whether that is due to Covid or too busy I am not sure.

Have emailed them and they supplied contact details - just do not pick up.

Regards