What to do if you haven't received resident cards but partner has

kyle247365 New member

Member since 20 June 2024

kyle247365New member26 April 2025 16:35:54

Hi,

We attended our AIMA last year October, we had our appointments at separate AIMA offices within Lisbon. I had a very helpful officer that told me he understands the addressees in the Algarve can be problematic and changed my address to the one I know I receive post on. My wife and kids did not have such a helpful officer and she refused to change the address so they could receive their residency cards. I received my resident card in February and my wife and children never did... Surprise surprise! What do we do now, I was told we have to wait for a phone call from the Lisbon office so we can go collect them, is that right? And will the phone call be a person or automated message.