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Hi, I am in a similar position to you, except I have no one but myself to blame.  I was in a café in Serignan with a friend and I paid 5€ out of my wallet.  I thought that I had zipped up my pocket, but I am very old and forgetful.  I was riding a scooter.  I live in Bezièrs.  Riding through the Park de la Gayonne, I came across a fried and stopped to talk to her.  I took my phone out of my hoodie pocket and realised my wallet was gone.  I returned to Serignan and tried to find the Police Municipal.  When I did, they were not helpful.  I had not only lost my Carte de Sejour, but also my Carte Bancaire, my Carte Vitale and my Carte de Disability.  Perhaps more, that I will discover later.  Firstly, I contacted my bank to cancel the card and order a new one and the next day, a branch gave me some money from my bank account to buy food and petrol.  I went to the local Commisariat de Police to make a Declaration de Main Courant, I then went to the CPAM and filled out a form.  The renewal will take several weeks.  This is far more urgent than the Carte de Sejour but renewing both will be a bureaucratic nightmare.

Looking at your case, I have to ask, did you report it to the police?  If not, your chances of compensation are slim.  In all probability the hospital will not accept liability, and then you will need a lawyer.  Any legal process will take years and would be unlikely to succeed.  My advice to you is to forget it and all the aggro involved and just concentrate on getting your renewal, and thank yourself lucky that you only have to renew one document and not four, like me.  You will also find that a current UK passport is an acceptable ID in France.

Hi both

The residency card is actually one of the easiest to re-order if lost. Currently however, I can’t guarantee how long it will take for the request to be processed as staffing levels are at the lowest they’ve ever been. Heaven help us when the 5-year Brexit cards need renewing in 2026! But that’s another story…

You will need to have a brand-new, never used, and under three months old E photo code. You will need to login into your ANEF online account. Click on order a residency card. Next, you can pick that you have lost your card. You will need to download, from a link given to you, a “circumstances of loss“ form. Complete this, sign it and re-upload to your system. Fill in some details and validate.

Best of luck!