Welcome on board 🤗
It seems that the person you are talking too is not active anymore.
The best what you can do is contacting the nearest Jordanian embassy for information.
If I remember it correctly you need a legalised birth certificate from both of you, a declaration of the municipality where you currently live that you are not married and a blood test once you are in Jordan.
Maybe you might need more documents, for this reason I advise you to contact the embassy.
Congratulations on your upcoming wedding.
